Fraud Awareness
Third parties may attempt to impersonate ITM Trading through fraudulent advertisements and websites. Learn how to identify them and report suspicious activity to our team.
Verify it's really ITM Trading
These are ITM Trading's only official sources. Treat any ad, website or message using our name that comes from anywhere else as suspicious.
@itmtrading.come.g. services@itmtrading.com
888-696-4653Mon–Fri, 8 AM–5 PM PST
itmtrading.comOur only online store
ITM Trading will never…
- Sell through any website other than itmtrading.com
- Advertise prices far below the spot price
- Ask you to wire money to a personal account
- Ask for payment in gift cards or cryptocurrency
- Sell products through social media DMs or marketplace listings
- Communicate through 3rd party apps like "WhatsApp"
How fake ads and fraudulent sites fool buyers
Fraudulent ads use our name to send buyers to fake stores that take payment and never ship. Click through the three most common tricks.
Fake ads with our name
Fake ads on Facebook, Google and other sites copy our name and logo.
Check: after clicking an ad, make sure the address bar shows itmtrading.com before proceeding.
Fraudulent websites
Fake stores copy our storefront and use an address that's slightly off.
Check: the address must be itmtrading.com.
Fraudulent messages
You may know our media team from our YouTube videos and other social media content.
Please note our media team will never message you about deals, orders, investment opportunities, crypto, or other forms of payment, whether it's from our official ITM Trading social media accounts or a personal account.
Report fraudulent activity
Seen an ad or website impersonating ITM Trading? Please let us know.
- The website address or ad link
- A description of the ad, site or message
- Where and when you saw it
Frequently Asked Questions
I saw an ad for ITM Trading. How do I know it's real?
Verify the address link brings you to https://www.itmtrading.com/
Someone called saying they're from ITM Trading. How can I verify them?
If you've recently requested information from us, our team may follow up. To verify a call, ask for the representative's name, hang up and call us at 888-696-4653. We'll confirm whether they work with ITM Trading.
What does ITM do with my report?
ITM Trading is not affiliated with parties impersonating our company and cannot address refunds or losses for purchases not made through itmtrading.com. Reports are used solely to investigate and report impersonation and unauthorized use of our trademarks. For financial losses, contact your financial institution and the FTC.
